Optimize email subject line for better results

May 27, 2009

As you probably know it is becoming harder and harder to get people to open emails thanks to all that pesky spam that still makes it through the filters.

That is why when sending out email marketing campaigns, your subject line needs to stand out in the inbox.

The content of a subject line is the key determinant, which decides whether a recipient will open an email, delete it, ignore it, mark it for future access, report it and/or filter it as spam.

A typical subject line does not have space for more than fifty characters. Many email applications and Internet Service Providers will truncate anything longer than fifty characters. If this were to happen, your subject line will fail to deliver its full impact.

With so much riding on the subject line, it makes it all the more important that it is written with a very high standard of care.

You might be thinking this is common sense but you would be amazed at the number of organizations that fail to fully leverage the subject line to get their emails opened.

The art of creating a powerful email subject line is just as important as writing the email itself. In fact you could argue it is more important because without it, people may never even read the body of the email.

There are no set rules or formula to write a good subject line.

We can however share some guidelines, which would make your goal of a profitable subject line less daunting.

Set the right expectation: The subject should clearly state what readers can expect from the email. An email would normally go unread if the subject line fails to connect with the reader. Imagine your own inbox and how many emails you delete without reading. They probably did not have a subject line that told you what it was about.

Lead without misleading: Do not stretch the truth in the subject line or promise more than the email can deliver. Readers will distrust you if your subject line does not reflect the email content. After all that is why we have the CAN-SPAM Act. It is the law for you to ensure that your email content and subject line are not misleading.

Avoid generic subject lines: Broad and generic subject lines are used by many email marketers who are trying to appeal to a wider audience. Instead you should make your subject lines more focused and target a particular market segment.

Experiment: Don’t be afraid to try subject lines that are more aggressive, creative or specific than you are currently using. The key is to find out what does not work and remove it from your list of choices.

Continuous testing: Subject lines should be continuously tested to study styles and trends that generate high response rates. A particular subject line could work for some while it may not work for others.

Don’t forget spam filters: Once you have finalized a few subject lines, make sure you check for words that may get flagged by a spam filter.

Next time you type in your subject line, remember it is your big chance to make a first impression with potential customers and to keep current customers coming back for more.

Now you can see why the subject line of your email is so important.

Entry Filed under: Best Practices, Deliverability, Email Marketing Tips. Tags: , , .

9 Comments Add your own

  • 1. Sixchannels  |  May 28, 2009 at 1:51 am

    Good information on how to send effective emails to customer so we will get better result… i think subject line plays major role in email campaigning….

    Reply
  • 2. Tracy Beach  |  May 28, 2009 at 6:09 pm

    Another thing to consider is keeping your from address consistent with your subject line.

    I myself, delete first by filtering through the sender list and then cross reference with the subject. If there appears to be anything unclear, or I notice anything I don’t trust immediately the email is in the trash before you can say happy pants.

    Reply
  • 3. Email Marketing  |  May 29, 2009 at 12:15 am

    I agree. The first job is to get the user open your email and if the Subject line is not compeling, your email will be deleted without even being seen.

    Tip : If possible, try to incorporate keywords that will surely interest your end clients.

    For eg : If I were to send emails to web design Companies, then I would use Web Design Services in the Subject Line.

    This willl definiately help in accomplishing the first objective : Open the Email.

    Hope it helps.

    Reply
  • 4. Sharon from Email Marketing  |  May 29, 2009 at 12:18 am

    I think a good subject line is a MUST.

    A tip : Always use words which are related to the sites you are sending emails.

    For eg : If you are sending emails to web design companies, include the words Web Design Services in the subject line.

    This will help the cause.

    Reply
  • [...] jazzing up those subject lines should be your first move to manage list fatigue. You can create the best promo or newsletter in [...]

    Reply
  • [...] • What title will you give the email to ensure as many people as possible open it? (see post on subject lines) [...]

    Reply
  • 7. Vic of BusinessAccent  |  July 23, 2009 at 9:48 am

    E-mail marketing is a powerful tool. But it may only become effective if we optimized it through balanced tactics. That means a tactic which is carefully studied to include maximum and limitation.

    Reply
  • [...] Cyber Monday: November 30 – The Monday after the American Thanksgiving is the mega day for online shopping as people start to look for special deals or those hard to find items that eluded them at the store all weekend. Send your emails early so people have them first thing in the morning. Remember, there will be a high volume of emails hitting the customer’s inbox, so make that subject line sparkle. [...]

    Reply
  • [...] Optimize email subject line for better results – When sending out email marketing campaigns, your subject line needs to stand out in the [...]

    Reply

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