Avoid renting or buying email lists
April 17, 2009
One of the more common questions asked by customers when signing up to use SimplyCast’s email marketing software is “do we sell or rent previously created email lists”?
The answer is no as it is illegal according to Can-SPAM to send unsolicited email without the permission of users.
So why would anyone even consider renting or buying someone else’s email list?
While the idea seems attractive to obtain a ready-made list of email addresses, there is a big trap waiting for anyone pursuing this course of action without care, such as lawsuits, blacklisting of domains and termination of account by your email service provider.
The best way to go is to do the hard work of building your own list but if you are still curious about buying or renting a list, here are the drawbacks.
List rental
List rental is an accepted practice in email marketing. Owners of address lists will send an email to their list on your behalf and they charge you a fee for the service.
What you must understand is that you never get to see the email addresses on that list because the list owner does the sending, not you.
That right there should make you feel a little nervous because you don’t know 100% if the addresses are even targeted to your needs.
You also need to understand that the actual address list never falls into your hands. So you will pay a rental fee every time an email gets sent to the list.
Buying a list
The alternative is to buy a physical copy of a list of email addresses. After you pay the purchase price, there are no further fees to pay and you can send your promotional message as often as you like to that list.
Sounds better, right?
Wrong.
With very, very few exceptions, purchasing a bulk list like this is a shortcut to an email marketing disaster.
The value of any created list of emails is only maintained if you don’t abuse it. If you send too many campaigns, people will stop responding or worse, they may even report you as a spammer.
So what happens if the owner of that valuable list does sell copies to anyone willing to pay the right price? In short, the list gets ruined and the value is lost. There is no longer control over frequency of emails sent or what the campaigns are even about.
No list owner who values their business or customers is ever going to sell copies of their address list. If they do, it loses all value to them and will give them a shady reputation.
If somebody tries to sell and send you a bulk list of email addresses, chances are very high you are getting a spam list. This would be a list of addresses of people who have not agreed to receive messages like yours, or who are on a list that has been blasted by other mailers.
Remember email marketing is about relationships and the only way to build a relationship is if you build your own list.
Entry Filed under: Best Practices, Deliverability, Email Marketing Tips. Tags: blacklisted, email blast, email marketing, online marketing.
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1.
primointeractive | May 14, 2009 at 7:42 am
Nice article, thanks – I couldn’t agree more. An email badly received is a waste of an email.
2.
Tony @ sports betting picks | May 16, 2009 at 3:52 am
I agree.
3.
Tony @ sports betting picks | May 16, 2009 at 3:51 am
Thanks for the tips.
Tony
4.
soyoye | May 16, 2009 at 9:35 am
i love to be part of this email marketing company
5. Checklist: Planning your first email marketing campaign « SimplyCast: Email Marketing Blog | July 15, 2009 at 8:15 am
[...] • Where are you going to get their email addresses from? We highly recommend growing your own list and here is why. [...]
6. 5 things all email marketers need to know « SimplyCast: Email Marketing Blog | October 7, 2009 at 9:46 am
[...] questions we get asked at SimplyCast is whether we sell or rent lists. We don’t and you should never, ever buy a list. The best way to go is to put in the hard work to build your list organically. There are many ways [...]
7.
cam | November 18, 2009 at 3:26 pm
Actually it is not illegal to send unsolicited email as long as you provide and opt-out method.
8.
Katie | November 25, 2009 at 12:42 pm
Buying a B2B list of contacts can be an effective and smart way to grow a business- if companies do it right.
Relying only on opt-in lists or inbound tactics prevents businesses from finding many opportunities that could be gained with smart outbound efforts. These efforts include email marketing that remains CAN-SPAM compliant.
Cam is right – it is CAN-SPAM compliant to send outbound prospecting emails with an opt-out method.
It’s up to B2B companies to ensure they are sending a relevant message to a targeted audience, and only using email addresses that are accurate.
Otherwise they risk being black-listed, and ruining their sender reputation… gaining a “shady reputation” as you put it
Companies like mine understand the importance of accurate data, and only supply records with verified email addresses. Email Service Providers who allow outbound marketing with list purchases require an opt out link. Together, we can take intelligent steps to ensure B2B email marketing is understood, by both senders and recipients.. and not automatically labeled as ‘SPAM’.